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  • Home
    • About CalmFamily
    • Meet the team
    • Contact us
    • Media and press
    • FAQs
  • Family education
    • BirthCalm
      • Birth choices workshop
      • Caesarean birth workshop
      • Birth after caesarean workshop
      • Pregnancy calming classes
      • Your calm birth course
    • BabyCalm
      • Preparing for baby course
      • Fourth trimester
      • The new baby course
      • Calmer beginnings group
      • Calmer babies workshop
      • Building babies brains workshop
      • The developing baby course
      • Calmer baby sleep
      • Calmer weaning workshop
    • ToddlerCalm
      • Toddler behaviour
      • Toddler sleep
      • Toddler eating
      • Building better brains
      • Toilet learning
      • ToddlerCalm course
    • NurtureCalm... loading
      • Nurturing newborns
      • Nurturing baby
      • NurtureCalm toddler
      • NurtureCalm develop
    • ChildCalm - coming 2020
  • Professional education
    • Development events
      • CPD November Manchester
    • Consultant training
    • More coming soon
  • Find support
    • Find a consultant
      • South Central
      • South East
      • South West
      • London
      • West England and Wales
      • East England
      • Home Counties
      • Midlands
      • Yorkshire
      • Lancashire
      • North West & Cumbria
      • Scotland
      • Northern Ireland
      • The Channel Islands
      • International
    • CalmFamily online support hub
    • Bonnie Parenting online community (for Scotland)
  • Training
    • New online consultant training
    • Dates and booking 2021
    • Training information
    • Consultant specialisms
      • Birth specialist training
      • Baby specialist training
      • Toddler specialist training
      • Nurture specialist training
      • Child specialist training
    • Training FAQs
    • Community membership
  • Blog
  • Hire & buy
    • Free stretchy wrap hire
    • Carrying
    • Calming
    • Sleeping
    • Playing
    • Eating
    • It's a Sling Thing

Booking terms and conditions

Payment

Class fees are due in full at the time of booking. 

Cancellation or transfer

All cancellations or date changes for classes must be requested by email to the local consultant that you booked with.

If you cancel your booking within 7 days of receiving your booking confirmation, you are entitled to a full refund. To cancel a booking, you must inform us by emailing the local consultant that you booked with. If the class starts within the 7 day cancellation period, no refund will be issued.

Rescheduled classes and changes to content

CalmFamily's courses are constantly updated and improved and we reserve the right to alter any of the classes’ content without prior notice. Your local CalmFamily consultant will make every effort to provide classes on specified dates, but, if for any reason beyond their control it fails to do so, CalmFamily shall not be liable for any resulting loss or damage. In such circumstances, attendees will be offered an alternative date or a transfer to an alternative class. Attendees will not be entitled to a refund for rescheduled classes.

Cooling Off Period
​

From the date of making your booking with us, you have 7 days from which to make a cancellation without charge. Thereafter your booking will be bound by our terms and conditions. 

Privacy policy and General Data Protection Regulation

We collect personal information from you when you book online at CalmFamily.org and we process this data in order to complete any enquiry or booking contract you initiate through our booking forms. Please read, and ensure that you understand, our Privacy Policy. 

We need this information to process your booking, inform you of any delays or problems, and we can use it to send you other information. Please note the following highlights from our policy:

  • We never, ever buy data from anyone
  • We never, ever sell or rent data to anyone
  • We never share your data with anyone unless we need to, to complete our business with you (postage, payment etc)
  • We hold your data securely
  • We will act quickly to rectify, transfer or forget your data if you request it. You can do this at the bottom of any of our emails.​
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